Shipping Policy
Shipping Policy
At NORTH ALPINE, we strive to deliver your products as quickly and safely as possible. Please review our shipping practices below to understand how your order is handled.
1. Processing Times
All orders are processed and prepared for dispatch within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has officially shipped.
2. Delivery Estimates
We ship our products worldwide to bring quality apparel straight to your door. Our estimated delivery times are as follows:
- Estimated Shipping Time: 7 to 15 business days.
Please note: These timeframes are estimates and may vary slightly due to peak seasons, local carrier logistics, or specific remote regions.
3. Tracking Your Shipment
When your order has shipped, you will receive an automated email notification from us containing a unique tracking number and a link to monitor its progress. Please allow up to 48 hours for the tracking information to become fully active in the system.
4. Customs, Duties, and Taxes
NORTH ALPINE is not responsible for any customs clearance fees, import duties, or local taxes applied to your package upon entering the destination country. All fees imposed during or after shipping are the sole responsibility of the customer. Customs clearance processes may occasionally cause additional delays beyond our original delivery estimates.
5. Address Accuracy
It is the customer's responsibility to ensure that the shipping address provided at checkout is complete and accurate. We are not liable for packages that cannot be delivered due to missing, incomplete, or incorrect address details.
6. Delays and Issues
If your package experiences unexpected customs delays or does not arrive within our estimated timeframe, please contact our dedicated support team at northalpineshirt@gmail.com. We will work closely with the shipping carrier to locate your package and resolve the issue swiftly.